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FAQ

Everything made at Jaleh Bakery is of the highest quality and freshness. All products are made from scratch with real butter and pure vanilla extract-nothing is from a box or a mix. I endeavor for perfection in both design and taste. Every order is made only a few days in advance to ensure maximum freshness on your special day.

Tea set up table

Includes:

- samovar
- Tea
- sweets
- dry fruits
- fruits
- Appetizers.

please contact us For more information.

Cancellation policy?
In the event of cancellation, payments and deposits are non-refundable and will NOT be issued under any circumstances. If the cancellation is made within (90 days), you will not receive credit or any type of refund. No refunds and or non-transferable options will be given to move your deposit around to other dates. Jaleh bakery has every right to cancel your order. You will be informed in writing and you will receive your deposit back with 60 days of the cancellation.
Do you deliver or pickup policy?
Yes, we offer delivery. If asked to deliver your order the day of and you did not pay for the delivery service prior, you will need to pay the additional fee within one hour of your request. If not, your cake may not be delivered on time, due to lack of communication and or setup on your part. If you are picking up your cake and the cake is not picked-up within a 15-20 minute window from the time you setup, you will not be able to pick up your cake until the following working business day.










Can you match the cake to the colors I am using?
For color matching we ask that you provide a swatch of the shade you would like. We will do our best to match the color to within 3 shades (darker or lighter). With edible products and food grade dyes exact matches are sometimes difficult to achieve. Also be advised that dark colors will sometimes taste a little bitter, or stain.
Delivery Fees

For Lamorinda orders over $80, delivery will be free.

We will contact you for delivery /pickups to confirm the location and time.

Delivery fees will calculate based on your location.

$20 -$55 for delivery fee within 30 miles from Lafayette.

$55 -$100 for 30-50 miles from Lafayette.